We are always looking for talented engineers. 

• Systems Engineers
• Network Engineers
• Security Engineers
• Telephony Engineers

Job Description / Duties

• Receive and process purchase orders, both from clients, and to suppliers.
• Issue sales invoices to clients
• Issue RFP / Obtain pricing from suppliers
• Maintain and update client records
• Maintain and manage renewals and subscriptions, and issue renewal reminders and quotes to clients.
• Liaise with the Logistics department to ensure timely deliveries
• Answer and handle sales calls coming into department
• Generate marketing campaigns, both email and social media
• Organise Sales related activities, i.e. Organise seminars with clients and partners.

Person Specifications/Characteristics

• University Degree in Information Systems / Marketing / Business or related field
• Excellent use of both English and Greek language
• Able to use own initiative, prioritise and work independently.
• Fast learner with the ability and willingness to learn about new products.
• Willingness to learn and take professional sales certifications.
• Organized with an excellent time and task management skills.
• Strong communication skills
• Team Spirit. Be able to work as a valued member of a team.

Benefits

• Attractive Remuneration Package including Health Care, Provident Fund
• Excellent training program to gain certifications
• Excellent working atmosphere
• Opportunity to work in a young and dynamic team within a growing company

Job Description

• Act as the 1^st / 2^nd Line Support to clients
• Provide IT support and resolve problems to the end user’s satisfaction.
• Utilize and maintain the Support tracking software; Resolve incidents added to the Support system or escalate incidents to the relevant IT expert.
• Administration and Support of IT systems – Servers, Network, Telephony and Software which are under support contract.
• Provide local and remote support to customers.
• Deploy new hardware and software 
• Effectively escalate issues.

Person Specifications/Characteristics

• University Degree in Information Systems or related field
• Excellent use of both English and Greek language
• 2-3 Year experience in a similar role
• Able to use own initiative, prioritise and work independently
• Fast learner with the ability to master new technologies quickly and to work in a constantly changing environment.
• Willingness to learn and take professional industry certifications is a must
• Must have strong analytical skills and problem solving skills
• Organized with an excellent time and task management skills
• Strong communication skills
• Team Spirit. Be able to work as a valued member of a team
• CCNA industry certification or complete (3-course) academic certification or equivalent.
• Experience in managing and administrating IP based PBX systems
• Experience and knowledge of Networks including Wireless Technologies (Cisco, HP, Aruba, Unifi, Mikrotik, Meraki)

Additional Qualifications.

• Ability to manage and configure both Windows and Linux Operating Systems
• Ability to troubleshoot PC/Server, Networking & Telephony issues
• Experience with Asterisk based PBX and/or CUCM, Freeswitch, 3CX
• Experience in UTMs (Cisco, SonicWall, Checkpoint, Palo Alto) considered an advantage

Benefits

• Attractive Remuneration Package including Health Care, Provident Fund
• Excellent training program to gain certifications.
• Excellent working atmosphere opportunity to work in a young and dynamic team within a growing company